Keep us posted on this issue so that we can assist you better. To be notified when a Bluetooth enabled device is trying to connect to your computer, select the check box forĪlert me when a new Bluetooth device wants to connect.
To allow you to add Bluetooth enabled devices to your computer, select the check box forĪllow Bluetooth devices to connect to this computer. To make your computer discoverable to Bluetooth enabled devices, select the check box forĪllow Bluetooth devices to find this computer. In the Bluetooth Settings dialog box, click the Step 2: I suggest you to check the Bluetooth Settings and check if it helps.īluetooth, and then click Change Bluetooth settings. Run the Hardware and devices troubleshooter. Refer these steps:Ĭlick on troubleshooting and click on the I would suggest you to run this troubleshooter to check if the issue is with your USB Port. When I enter Settings > PC Settings > Network > Flight mode, the option for Bluetooth is disabled and grayed out. Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. Step 5: Once the uninstall is done, reboot your computer. Step 4: Select Delete the driver software for this device option. Step 3: Right-click on the Bluetooth adapter entry and then click the Uninstall option. Step 1: Run Hardware and Device troubleshooter. Step 2: In the Device Manager, expand the Bluetooth entry to see the Bluetooth adapter entry. I suggest you to follow the steps below and check if it helps. I understand your concern and will assist you to resolve the issue. Avantree's tech support has also not been of any help despite the fact that I have contacted them multiple times.ĮDIT: Checking in Network Connections, it shows that "Bluetooth Network Connection 6" is not connected.'Allow a device to connect' is greyed out It is only within the last 2-3 weeks in which the dongle is giving me these issues. When I first purchased the product, I was able to use the stock Bluetooth drivers on my computer with no issues and everything was working as intended. I have also tried using the BlueSoleil Bluetooth software that is linked on the DG40S product page and have had very minimal success with that as well (I am able to connect devices to it but they do not function, my PS4 controllers do not work in games and my Bluetooth earbuds play sound for 2 seconds and then just cut out). I am trying to use my Avantree DG40S Bluetooth dongle on my Windows 10 computer (custom built with Windows 10 installed) and the icon is not appearing in my taskbar and I'm getting "driver error" when I attempt to manually go to the Bluetooth settings and connect it that way.
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